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	<title>Comments on: Experience Step 1: The Triggering Need</title>
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	<link>http://www.ceforprofit.com/2009/10/defining-customer-experience-step-1-realizing-the-need/</link>
	<description>insights from author linda ireland</description>
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		<title>By: Why Does B2B Customer Experience Get the Short Shrift? &#124; Business News &#8211; Tech News &#8211; Entertainment &#8211; Mobile &#8211; Social Media</title>
		<link>http://www.ceforprofit.com/2009/10/defining-customer-experience-step-1-realizing-the-need/comment-page-1/#comment-3181</link>
		<dc:creator>Why Does B2B Customer Experience Get the Short Shrift? &#124; Business News &#8211; Tech News &#8211; Entertainment &#8211; Mobile &#8211; Social Media</dc:creator>
		<pubDate>Fri, 07 Oct 2011 17:10:24 +0000</pubDate>
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		<description>[...] the same steps. Like their consumer counterparts, B2B experiences start with a person who has a triggering need, problem or desire they would trade something of value to have solved. Customers learn about [...]</description>
		<content:encoded><![CDATA[<p>[...] the same steps. Like their consumer counterparts, B2B experiences start with a person who has a triggering need, problem or desire they would trade something of value to have solved. Customers learn about [...]</p>
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		<title>By: Why does B2B customer experience get the short shrift? - the customer experience for profit blog</title>
		<link>http://www.ceforprofit.com/2009/10/defining-customer-experience-step-1-realizing-the-need/comment-page-1/#comment-3172</link>
		<dc:creator>Why does B2B customer experience get the short shrift? - the customer experience for profit blog</dc:creator>
		<pubDate>Tue, 20 Sep 2011 18:31:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.ceforprofit.com/?p=452#comment-3172</guid>
		<description>[...] the same steps. Like their consumer counterparts, B2B experiences start with a person who has a triggering need, problem or desire they would trade something of value to have solved. Customers learn about [...]</description>
		<content:encoded><![CDATA[<p>[...] the same steps. Like their consumer counterparts, B2B experiences start with a person who has a triggering need, problem or desire they would trade something of value to have solved. Customers learn about [...]</p>
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		<title>By: uberVU - social comments</title>
		<link>http://www.ceforprofit.com/2009/10/defining-customer-experience-step-1-realizing-the-need/comment-page-1/#comment-811</link>
		<dc:creator>uberVU - social comments</dc:creator>
		<pubDate>Wed, 04 Nov 2009 08:36:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.ceforprofit.com/?p=452#comment-811</guid>
		<description>&lt;strong&gt;Social comments and analytics for this post...&lt;/strong&gt;

This post was mentioned on Twitter by LindaIreland: Can you see the very first step of your #customer experience? What is is, where to look: http://bit.ly/1chCNn #cem...</description>
		<content:encoded><![CDATA[<p><strong>Social comments and analytics for this post&#8230;</strong></p>
<p>This post was mentioned on Twitter by LindaIreland: Can you see the very first step of your #customer experience? What is is, where to look: <a href="http://bit.ly/1chCNn" rel="nofollow">http://bit.ly/1chCNn</a> #cem&#8230;</p>
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