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	<title>Comments on: customer experience: the view from inside your company</title>
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	<link>http://www.ceforprofit.com/2009/04/customer-experience-the-view-from-inside-your-company/</link>
	<description>insights from author linda ireland</description>
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		<title>By: Top 17 must read: build a business with fantastic service ethos &#124; The voice of the customer</title>
		<link>http://www.ceforprofit.com/2009/04/customer-experience-the-view-from-inside-your-company/comment-page-1/#comment-2715</link>
		<dc:creator>Top 17 must read: build a business with fantastic service ethos &#124; The voice of the customer</dc:creator>
		<pubDate>Thu, 16 Sep 2010 13:49:56 +0000</pubDate>
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		<description>[...] Ireland at Customer Experience for Profit has a great post on how you should identify the difference between the experience you are giving customers and the [...]</description>
		<content:encoded><![CDATA[<p>[...] Ireland at Customer Experience for Profit has a great post on how you should identify the difference between the experience you are giving customers and the [...]</p>
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		<title>By: JaneRadriges</title>
		<link>http://www.ceforprofit.com/2009/04/customer-experience-the-view-from-inside-your-company/comment-page-1/#comment-24</link>
		<dc:creator>JaneRadriges</dc:creator>
		<pubDate>Sat, 13 Jun 2009 20:28:50 +0000</pubDate>
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		<description>Hi, gr8 post thanks for posting. Information is useful!</description>
		<content:encoded><![CDATA[<p>Hi, gr8 post thanks for posting. Information is useful!</p>
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		<title>By: Linda</title>
		<link>http://www.ceforprofit.com/2009/04/customer-experience-the-view-from-inside-your-company/comment-page-1/#comment-23</link>
		<dc:creator>Linda</dc:creator>
		<pubDate>Fri, 12 Jun 2009 22:34:06 +0000</pubDate>
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		<description>Kelly, the degree of performance payoff you can get from your customer experience is tied directly to the decisions and actions made across your organization every day.  You&#039;re ahead of the pack for paying attention - &amp; I really appreciate your comment.</description>
		<content:encoded><![CDATA[<p>Kelly, the degree of performance payoff you can get from your customer experience is tied directly to the decisions and actions made across your organization every day.  You&#8217;re ahead of the pack for paying attention &#8211; &#038; I really appreciate your comment.</p>
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